Petcartsupply Help Center

Orders & Shipping

How long does delivery take?

Typical delivery is approximately 7–15 business days, but actual delivery can vary by destination, carrier and product availability.

Do you ship internationally?

We ship to destinations that are available at checkout. Shipping availability and cost are shown during checkout.

How can I track my order?

When tracking is available, tracking information is sent after your order ships.

Returns & Refunds

What is your return policy?

Eligible return requests can be made within 14 days of delivery, subject to applicable law. Contact us before returning an item so we can provide the correct instructions.

What if my order arrives damaged or incorrect?

Email petcartsupply@gmail.com with your order number and clear photos of the issue.

Business information

Petcartsupply
Brandaustraße 4, 34127 Kassel, Germany
Phone: 015212223839
petcartsupply@gmail.com

Payments & Security

Checkout is protected using secure payment processing and HTTPS.